Handling of Personal Information
Hirayama Yunokura Co., Ltd. (hereafter referred to as “Hirayama Yunokura”), protects privacy information and manages it appropriately based on designated laws and regulations.
Acquisition of Personal Information
Hirayama Yunokura acquires your personal information via phone call, website, lodging reservations from partner lodging reservation websites, inquiries, etc.
Use of Personal Information
Hirayama Yunokura acquires and uses your personal information only for certain purposes within the boundaries set below.
- For inquiries from customers and work-related contact with customers.
- For contact and confirmation related to reservation submissions.
- For collecting feedback and surveys following a customer’s stay.
- For any other occasion where we need to contact our customers in relation to our work.
Provision of Personal Information to Third Parties
With the exception of the following instances, Hirayama Yunokura appropriately manages the personal information it handles, and does not provide any of our customers’ personal information to any third party without the consent of our customers.
- We receive a legal request for the disclosure of information.
- A customer has provided prior consent.
- It becomes necessary to provide information due to disaster, accident, sudden sickness or other emergencies
Disclosure, Inquiry, and Correction of Personal Information
If we receive a request from an individual to either disclose, inquire, correct, or delete their personal information, we will promptly carry out said request upon confirming the identity of the individual in question.
For inquiries related to the handling of personal information
Hirayama Yunokura Co., Ltd.
5255-2 Hirayama, Yamaga City, Kumamoto Prefecture 861-0556
Tel: 0968-43-4165
